We ensure your order is delivered to you promptly, safely and at low cost and as you’d expect, our customer service team is always on hand on 0800 028 5867 to answer any questions you may have.
We use DPD couriers who provide you with full tracking once your order is dispatched. On the morning of the date of delivery you also receive an email, which gives you a one-hour window for your delivery time.
DPD can also make alternative arrangements with you, such as changing the delivery date or leaving instructions to deliver with a neighbour. To view DPD Tracking click here:
UK and Ireland delivery prices
This excludes the Scottish Highlands, Northern Ireland and Channel Islands/Isle Of Man. The total delivery charge for these areas is £20, and delivery may take 2 business days.
International delivery prices : We also deliver throughout Europe and around the world. You can see our full list of international rates here.
Delivery Type, Cost, Dispatch Times and Important Notes:
Please note the times shown are dispatch times NOT delivery times. Once your items have been dispatched you will receive a text from DPD/Workwear Express with a tracking number for your order (please see delivery tracking above).
Items cannot be left without a signature being given by the recipient. Products without a logo or personalisation will have an average delivery time of 1-2 working days or 3-5 working days depending on the product.
Products with a logo or other form of personalisation will have a standard delivery time of 5-7 working days but there are additional delivery options such our 24 hour dispatch service which will see your order dispatched 24 hours from the point in which the order was placed. This delivery option requires additional payment and can be selected when you checkout in the basket should your basket contain all applicable items.
Wide range of delivery options are also available for a number of locations outside of the UK.Standard delivery to mainland UK, Ireland and the Netherlands is free for all orders over £99 (Ex VAT) and just £5.99 if the order total is under £99. This excludes the Scottish Highlands, Northern Ireland and Channel Islands/Isle Of Man. The total delivery charge for these areas is £20, and delivery may take 2 additional business days.
Free Delivery on orders over £99 - Free delivery is available on orders over £99 - Click here to see more details.
New Delivery Options:
DPD Pre 10am - Courier for next day for products which qualify for 24 hour delivery - £19.99 per order (Upgraded Delivery cost is £19.99 per order. Please note this fee applies to blank orders only; there will be a £4.99 per garment charge for customised items).
DPD Pre 12pm - Courier for next day for products which qualify for 24 hour delivery - £18.99 per order (Upgraded Delivery cost is £18.99 per order. Please note this fee applies to blank orders only; there will be a £4.99 per garment charge for customised items).
Saturday Delivery - £12.99 per order - This method of delivery can be used if the dispatch date lands on a Friday, rather than wait until Monday the customer can get orders on a Saturday.
Saturday Delivery pre 12pm - £15.99 per order
Saturday Delivery pre 10:30am - £16.99 per order
Naturally, we want you to be delighted with every garment you order from us. So you can usually return any item for free for a replacement or a full refund, in the unlikely event you are not completely satisfied. Click here to see more on Free Returns.
Samples: It can often be difficult to make sure you have the correct size and colour prior to purchase, for this reason we recommend ordering clothing samples. Click Here to find out more.
If you have a query about your order please call our customer service team on
Freephone Sales 0800 028 5867 or email firstname.lastname@example.org.
Lines are open from 8am to 6pm Monday to Friday and 9am to 1pm on a Saturday.