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Delivery Details

We ensure your order is delivered to you promptly, safely and at low cost. And as you’d expect, our customer service team is always on hand on 0808 278 9745 to answer any questions you may have.

Despatch times

Delivery tracking

We use DPD couriers who provide you with full tracking once your order is dispatched. On the morning of the date of delivery you also receive an email, which gives you a one-hour window for your delivery time.

DPD can also make alternative arrangements with you, such as changing the delivery date or leaving instructions to deliver with a neighbour.

UK and Ireland delivery prices

This excludes the Scottish Highlands, Northern Ireland and Channel Islands/Isle Of Man. The total delivery charge for these areas is £20, and delivery may take 3 to 4 business days.

International delivery prices

We also deliver throughout Europe and around the world. You can see our full list of international rates here.