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We understand it can often be difficult in making sure that a garment is the exact size and colour you require prior to purchase which is why we offer the option for you to first pick up a sample.
This allows you and your staff to first make sure the garment is a comfortable fit and the colour your expected prior to any customisation taking place.
If a garment is first printed or embroidered with your logo and you then find the size or colour isn’t to your liking, this garment will be ineligible for a refund.
Once you have purchased a sample, you can either return it to us for a full refund (as long as it’s within 28 days from point of purchase) or have the garment returned for personalisation and used as part of a larger order.