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September 2009 Airport Staff Flying High (19/10/08)

Workwear Express is heading for a record turnover this year after clinching another major contract with support services giant MITIE for a further two years.

The Durham based company which specialises in corporate clothing has landed its largest contract yet, worth around £600, 000 to deck out the xxx cleaning operatives in MITIE’s transport cleaning division.

MITIE who provide support services for most of the UK airports including the new hi-tech Terminal 5 building at Heathrow, awarded the contract to Workwear Express as it was impressed with the company’s flexible approach and reliability of service. MITIE employs over 38, 000 people across the UK, has a turnover in excess of £800 million and was looking for a corporate clothing company who could provide stylish, practical outfits in keeping with their corporate image.

Workwear Express fought off stiff competition to clinch the £600,000 deal which follows on from the £150,000 MITIE deal won by the firm back in 2005.

MITIE were impressed with the range of modern, stylish garments offered by the Durham firm and will be working closely with Workwear Express to develop its clothing range for its cleaning operatives across the UK ensuring the garments are fit for purpose

Anne Redfearn, managed accounts director for Workwear Express said: “We have worked with MITIE since 2005 supplying the firm with a diverse range of corporate clothing. We were thrilled to win yet another major account with this firm as it is a huge vote of confidence for our company and its 35 strong workforce. Winning this contract to kit out the staff in the UK’s airports including Terminal 5 - the single largest terminal in Europe, reflects our standing in the sector.

“Our company has been chosen as we offer flexibility, can respond quickly to client needs and offer a full bespoke service including design and supply -providing a one-stop shop for all our client needs. Many companies are simply unable to match this service.

“We have been able to able to utilise eye catching designs and incorporate the latest technical advances in workwear garments to ensure MITIE cleaning operatives are kitted out in stylish clothing which is fit for purpose.

A spokes person for MITIE said: “Following a rigorous tender process, we were able to award Workwear Express with this contract. The decision was based on a range of factors. We were very impressed by the firm’s capability, flexibility, and ability to meet tight deadlines as well as their approach towards continual improvement.

“We are looking forward to working with Workwear Express to evolve the current uniform design which includes polo shirts, fleeces, dresses, tunics, trousers over the next two years. Our cleaning operatives need to look smart and professional when dealing with customers and we are confident that the innovative range of corporate clothing which this company offers will convey the right impression of our company”

Andrew Ward, founder and managing director of Workwear Express added “Our company has had remarkable success - turnover has doubled over the last three years and we are on track to grow our turnover from three to four million this year. We are confident that the managed contracts side of our business will help us reach our target of £6million turnover in 2011.

“Despite the industry being in decline – we are winning market share. We have an exceptional customer retention record and have never lost a single contract which speaks volumes about our customer service.

“Our success is due to the expertise and experience of our work force, a solid financial foundation and our investment in state of the art plant machinery. All the services we provide including our embroidery service are “in-house” which saves our clients time and money.

“We have hired more staff - taking on more machinists and warehouse and production staff and will be appointing a new sales director to help our business grow even more. We have also introduced twighlight shifts to help meet our growing customer needs and have recently invested £100,000 in a state of the art IT system to improve our efficiency.

“We have recently won another contract with Barclays Contact to kit out around 600 staff at Barclays regional offices including cleaning and security staff” added Mr Ward.

The company’s clients include Wimpy International restaurants, Scottish Hydro Electricity, Sage, Greggs, Toshiba, Asda and Black & Decker.